Raise issues and risks

When managing a program, it is important to manage the key issues and risks that are raised from the teams.

At program level, issues and risks can be linked to a feature or a cross-team dependency.

To raise an issue or risk :

  • Click on the Programs button in the top menu bar
  • Select in the left navigation bar the Program and Period
  • Click on plan in the left navigation bar
  • Click on details in the top navigation bar
  • Set the RAG indicator to Amber (program risk / issue with mitigation action) or Red (major program risk or issue without a solution)
  • Click on Add RAG comment to describe the risk or issue. It is a good practice to also include the mitigation plan.